SAFETY & CONFIDENTIALITY

All sessions are private and confidential unless I’m worried about you or your child’s safety or the safety of anyone else. In these circumstances, I have a professional duty to share information with the relevant professionals, but unless there was a specific reason not to, I would endeavour to have a conversation with you about this first.

Professional guidelines specify that all psychotherapists must have regular supervision to review their clinical work. This ensures that I maintain high standards and provide you with the best possible care. Information discussed during supervision is anonymized and personal information is not disclosed.

CRISIS INFORMATION

I am not able to offer a crisis or emergency service. Please contact your GP, local Accident and Emergency department or call 999/911 to access urgent support services if you do not feel able to keep yourself or your child safe.

 

Other places to access support:

Samaritans offer a 24-hour, 365 day a year fully confidential listening service. Their freephone number is 116 123.

Childline is free confidential 24-hour helpline for young people up to the age of 19. Call 0800 11 11.

Papyrus HopelineUK  is a free confidential helpline for anyone concerned about a young person at risk of harming themselves. Call 0800 068 41 41.

Parent’s Helpline is a free helpline open Mon-Fri 9.30am – 4pm or chat online weekdays 11am – 1pm. Call 0808 802 5544.

The Mix is the UK’s leading support service for young people. You can call The Mix on 0808 808 4994 or use the Crisis Text Line which is available through the website.

Stayalive is an app for those at risk of suicide and those worried about someone.

COMPLAINTS

It is my intention to ensure that I provide you with the best psychotherapy interventions.

My professional registration with UKCP and AFT and my professional supervision ensures that I work within a specific code of ethics and guidelines.

If you feel dissatisfied with my professional approach, I hope that you will raise any issues with me first so that we can try to resolve them together.

In the event of any continuing concerns, clients will need to contact the UKCP and visit the How To Make A Complaint pages.

DATA PROTECTION

COLLATION OF INFORMATION

I keep records of personal information for the purposes of clinical assessment and treatment. These records include information provided over the phone, via email, by letter or in person as well as requests for further services.

WHERE I STORE YOUR INFORMATION

Personal data I collect from you via any assessment forms or notes from sessions will be maintained in a locked filing cabinet and/or on password protected electronic documents.

By offering your personal data, you agree to this transfer, storing or processing of this information. I will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. 

USES MADE OF YOUR INFORMATION

To maintain a record of personal information pertinent to ongoing treatment.

To carry out my obligations arising from any contract entered into between us.

DISCLOSURE OF YOUR INFORMATION

I may discuss your treatment in the confidential space of supervision.  Any details will be anonymized.

I may disclose your personal information to 3rd parties in the event of concerns about the likelihood of potential harm to self or others. This in order to comply with any legal obligations required of me.